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PurposeFood festivals are prevalent for those passionate about food experience globally. More importantly, feedback from food reviewers on mass media platforms has been becoming a critical factor in facilitating the decision-making process of tourists in particular cities. Moreover, stimulating local tourism activities, thanks to food festivals, prove advantageous to the well-being of local habitants. The purpose of this paper is to provide readers with a general overview of food festival research trends in tourist cities, as tourism has the potential to contribute to targets in Goals 8, 12 and 14 on sustainable consumption and production and the sustainable use of resources, respectively, (UNWTO: World Tourism Organization).Design/methodology/approachThis study searched and filtered documents from the Scopus and Web of Science databases, as well as used bibliometric analysis and other mathematical and statistical methods, to better understand the food festival research context between 1970 and 2021. The carriers with mathematical and statistical methods. VOSviewer algorithm was used to identify critical input for visualizing bibliometric networks and to create a framework for this academic food festival research.FindingsThe findings are primarily related to pre and post-COVID-19 research on food festivals worldwide. Furthermore, using an inductive approach, this paper reveals the impact of food festivals in cities and tourist behaviors. According to the findings, the food festival research trends are about "food festivals,” "slow food festivals” and "local food festivals.” Factor analysis is one of the most common analyses in this type of research. Other studies could use the findings and limitations to select appropriate themes and analysis approaches for their research topics.Research limitations/implicationsResearch data sets are mainly from articles that may not account for all actual trends during this pandemic.Originality/valueThis review expects to provide insights into food festivals and help future researchers to recognize several research gaps such as the lack of research on food festival manufacturers and producers or the consistency in visitors' aspect research of quality service, visitors' loyal intentions, satisfaction and culinary experience. The tourism industry can find research trends of food festivals and issues following COVID-19 to find their management styles to fit the context of the post-COVID-19 pandemic, facilitating organizing a safe and effective food festival.
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The main goal of this paper is to shed light on risk perception, travel motivation, and destination image as significant factors in travel intention to international destinations. Understanding the influence of these factors is a strong trend in tourism research. However, limited studies have developed a model to understand global tourist travel intentions post-COVID-19. Because of the pandemic constraints, the world economy and the tourism sector have faced severe negative consequences. These consequences led to a drop in the number of international tourists, representing the primary source of tourism income contributing to the Gross Domestic Product (GDP) for many developing countries. Governments and stakeholders are striving to ensure the recovery of tourism services and products to attract tourists to safe destinations. Based on the review and analysis of selected studies, this study highlights the significance of critical factors influencing tourists' intention to travel post-pandemic. Additionally, this contribution offers a framework for future studies on crisis-related travel behavior.
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PurposeThis study aims to present a framework for automatically collecting, cleaning and analyzing text (news articles, in this case) to provide valuable decision-making information to destination management organizations. Keeping a record of certain aspects of the projected destination image of an attraction (Cancun in this study) will grant the design of better strategies for the promotion and administration of destinations without the time-consuming effort of manually evaluating high quantities of textual information. Design/methodology/approachUsing Web scraping, news articles were collected from the USA, Mexico and Canada over an interval of one year. The documents were analyzed using an automatic topic modeling method known as Latent Dirichlet Allocation and a coherence analysis to determine the number of themes present in each collection. With the data provided, the authors were able to extract valuable information to understand how Cancun is presented to the countries. FindingsIt was found that in all countries, Cancun is an important destination to travel and vacation;however, given the period defined for this study (from July 2021 to July 2022), an important part of the articles analyzed was concerned with the sanitary measures derived from the COVID-19 pandemic. Besides, given the rise of violence and the threat of organized crime, many articles from the three countries are focused on warning potential tourists about the risks of traveling to Cancun. Originality/valueThe examination of the relevant literature revealed that similar analyses are manually performed by the experts on a set of predefined categories. Although those approaches are methodologically sound, the logistic effort and the time used could become prohibitively expensive, precluding carrying out this analysis frequently. Additionally, the preestablished categories to be studied in press articles may distort the results. For these reasons, the proposed framework automatically allows for gathering valuable information for decision-making in an unbiased manner.
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PurposeRecognising the literature of a field is vital for advancement in that field. Yet, there has not been a systematic analysis of recent publications published in the Journal of Hospitality and Tourism Insights (JHTI). Therefore, this research aims to do a bibliometric analysis of articles published in JHTI during the previous five years.Design/methodology/approachThis study used bibliometric techniques and indicators to analyse JHTI publications from 2018 to 2022. The data utilised in the study were obtained from Scopus and subsequently subjected to analysis through the Bibliometrix software.FindingsThe findings show good collaboration between the production components (country, institution and author) in JHTI. The co-occurrence analysis of keywords comprises five clusters;the co-citation analysis comprises six;and a group of articles connected with psychological aspects and areas such as motivation, attitude, customer engagement, place attachment and behavioural intention was the most remarkable cluster. Sharing economy, destination marketing, destination image and some, to an extent, social media and revenue management are just a few of the niche themes that have the potential to come up.Research limitations/implicationsThis study will be helpful as a roadmap for researchers in different fields who are interested in such studies, as well as for editorial board members and those who work in JHTI.Practical implicationsScholars and practitioners may benefit the most from this research by obtaining insight into the development of JHTI's research and the areas of the hospitality and tourism industries that need more study.Originality/valueThe current study is both necessary and valuable because it is the first to provide insight into the effectiveness and intellectual framework of the hospitality and tourism literature selected by the JHTI.
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Purpose: This paper's objective was to evaluate the impact of self-congruity and destination image on tourist loyalty at recreation farm destinations. Theoretical framework: The relationship between self-congruity, destination image, and destination loyalty is based on the theory of social distance, have been studied for a long time (Liu et al., 2012). However, numerous questions regarding the unstable relationship between self-congruity and destination loyalty still need to be answered. More studies must evaluate the relationship between self-congruity, destination image, and visitors' loyalty to recreation farm destinations. Design/methodology/approach: PLS-SEM method was applied. 270 valid questionnaires were qualified for analysis, accounting for 67.5% of the total questionnaires issued and satisfying the sample size required. The questionnaires were distributed and asked directly to visitors visiting the Ba Vi, Hanoi recreation farms from June to July 2022, when Hanoi began to open to visitors after two years closed by the COVID-19 pandemic. Finding: The analysis found that destination image directly affects self-congruity, and both destination image and self-congruity directly influence visitor satisfaction and loyalty. Satisfaction also has a direct influence on tourist loyalty. The indirect relationships between destination image and self-congruity with tourist loyalty are indicated. Its results confirmed the role of mediators of satisfaction in this study and considered contributing to academic theory. Research, Practical & Social implications: This study provides recommendations for tourism managers and marketers in improving the image of the destination and increasing satisfaction as well as improving the visitor return rate related to the Recreation Farm Tourism. Originality/value: This study contributes significantly to the literature because it demonstrated an indirect relationship between destination image, self-congruity, and loyalty through satisfaction. © 2023 AOS-Estratagia and Inovacao. All Rights Reserved.
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The COVID-19 outbreak has the world gripped by fear and panic with its high velocity of infection. Based on the first three months of the global pandemic centred in Asia, this study investigates the relationship between the perception of COVID-19 on consumers' destination image towards Wuhan and China, and how risk perceptions and changes in destination image affect travel intention to the destinations. Findings illuminated that perceptions of COVID-19 do not have a direct effect on destination image. Instead, risk perception of travelling during the pandemic mediated its effects on the destination image of Wuhan and China. Theoretical and practical implications concerning the management of destination image for the recovery of tourism are discussed with future possibilities of this research. [ FROM AUTHOR] Copyright of Anatolia: An International Journal of Tourism & Hospitality Research is the property of Routledge and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full . (Copyright applies to all s.)
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Purpose - As a leading source of foreign exchange and investment, tourism has grown in importance as a component of international trade. Accordingly, in recent decades much attention has been directed toward attracting foreign tourists and, in turn, positively affecting the recommendation intentions of foreign tourists. Despite such interests, there remains a dearth of empirical research on this issue. Moreover, prior research has focused primarily on the simple main effect of a certain factor on recommendation intentions. Therefore, the present study aims to (1) investigate the effect of overall satisfaction on the recommendation intentions of foreign tourists, and (2) examine the potential moderating effects of personal factors (i.e., age and destination image) on the association between overall satisfaction and recommendation intention. Design/methodology - Using a moderated moderation analysis of the data drawn from the 2018 International Visitor Survey conducted by the Korea Tourism Organization, this study proposes the three-way interaction effects of overall satisfaction, age, and destination image on recommendation intention. Findings - The findings of the study indicate that overall satisfaction is positively associated with recommendation intention and this relationship becomes stronger among younger tourists. The findings further indicate that the moderating effect of age on the relationship between overall satisfaction and recommendation intention depends on changes in the image of the destination. Specifically, the destination image exerts a positive moderating impact on the influence of age that moderates the overall satisfaction and recommendation intention relationship. Originality/value - Considering that the tourism economy has been severely affected by the current COVID-19 pandemic, this study contributes to a more accurate understanding of the factors affecting the recommendation intention, especially in times of crisis.
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As tourism research focuses on experience, memorable tourism experience (MTE) is gaining importance among academia and destination managers. However, only limited studies have examined the antecedents and consequences of MTE. Therefore, this study will investigate human emotions with their underlying factors in influencing MTE to cater to revisit intention in tourists. For this study, CFA-SEM is applied to a sample of 1120 tourists from central India to access the empirical relationships. The empirically validated model confirmed the significant relationships among human emotions, MTE, and revisit intention. Results suggested that human emotions significantly influence MTE, which is reflected as revisit intention in tourists. Findings also confirmed the moderating role of the perceived risk of COVID-19 further, exploring the health-linked effects on tourism. This study will help the researchers and destination managers make more informed decisions and strategies to make tourism destinations more sustainable by incorporating human emotions as a significant factor in influencing the tourism experience. The findings will also help destination managers in making tourism more risk-averse.
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During the COVID-19 pandemic, urban forest parks are becoming increasingly significant for recreation and relaxation, not just for urban residents but also for tourists. This study empirically examined the structural relationships among first-time visitors' perceptions of destination image, perceived value and destination loyalty through structural equation modeling. Additionally, the mediating influence of perceived value and the moderating effect of gender were investigated as well. The Grand Canal Forest Park in Beijing was selected as the case study. In total, 486 questionnaires that were considered to be legitimate were gathered and afterwards analyzed. The results revealed that first-time visitors' perceptions of destination image can positively and significantly affect their perceived value and destination loyalty. In addition, perceived value partially mediates the relationship between first-time visitors' perceptions of destination image and destination loyalty. Moreover, the findings of the examination of the moderating effects showed that gender has substantial moderating effects on the relationships described above. The theoretical and practical implications, limitations and future research of the current study are also discussed. © 2023 by the authors.
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This study aimed to examine the effects of COVID-19 risk perception on negative destination image and self-protection behavior, and the resultant effects on tourist satisfaction. Hence, this study applied a continuous interpretive mixed-method design combining quantitative and qualitative analyses. A quantitative survey (n = 486) in the cities of Ningbo, Huangshan, and Chengdu, China, and 19 qualitative interviews were conducted online. The results of the quantitative study show that: (1) Risk perception and negative destination image are antecedent variables influencing tourist satisfaction, and (2) there are significant positive correlations between risk perception and negative destination image, risk perception and tourist self-protection behavior, and negative destination image and tourist self-protection behavior. Moreover, (3) negative destination image had a partial mediating effect between risk perception and satisfaction. Furthermore, to supplement the research data and expand the quantitative findings, this study further examined whether the above variables are related to tourist satisfaction, through in-depth interviews with tourists. The findings showed that COVID-19 risk perception, negative destination image, and self-protection behavior all affect tourist satisfaction. The findings provide valuable crisis management suggestions for the government and should contribute to the efforts of tourist destinations to build a healthy and safe image, thereby contributing to the sustainable development of tourism industries in the post-epidemic era.
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This study investigates the experiential components of armchair travelling and their effect on the armchair travelers' responses, which include perceived authenticity, destination image, and behavioral intention, by using a mixed-method approach. A total of 414 survey responses collected through an online research panel were analyzed by conducting a confirmatory factor analysis and structural equation modeling. The analysis reveals that a sense of telepresence and copresence are the major factors, which generate authenticity and a positive destination image. Perceived ease of use influences building a favorable destination image, whereas self-other online interactions significantly create a sense of authenticity with the armchair travel experience. The content analysis for the qualitative data collected using an open-ended question shows that the armchair travelers gain vicarious travel experiences and resolve mental stress through armchair travelling. Based on the results, this study provides meaningful theoretical and practical implications to the armchair tourism literature and industry. (PsycInfo Database Record (c) 2022 APA, all rights reserved)
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Inaccurate promotional information about tourist destinations may result in tourists' negative evaluations. This study proposes a new approach to measure the congruence between projected and received images of a destination's attractions. Based on online textual data, this study investigates how image congruence influences tourists' evaluations of their destination experiences. Using promotional messages and reviews of attractions in Hainan, China obtained from a leading Chinese online travel agency (Ctrip) and a three-way fixed-effects regression model, this study demonstrates that image congruence positively affects tourists' appraisal of their destination experiences. External crises (e.g., the COVID-19 pandemic), the readability of promotional messages, and tourists' expertise moderate this relationship, reducing the positive impact of image congruence on tourist experience evaluation. This study bridges theoretical and empirical gaps in destination image (in)congruence research, informing tourism marketing agencies of effective promotional strategies in different contexts. © 2023
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This study examines the predictors of environmentally responsible tourism behaviour during the COVID-19 pandemic. As the tourism industry keeps expanding and the effects of tourism on the environment become increasingly obvious, the idea of responsible tourism has received a lot of attention recently. Also, the COVID-19 outbreak, lead to a decrease in travel and a shift in consumer behaviour. This paper studies the impact of destination image, environmental concern and experience quality on environmentally responsible tourism behaviour. The study was performed using a cross-sectional survey with a 321 sample size and analysed using multiple regression. The study identified the advantageous and positive effect of destination image, environmental concern and experience quality on environmentally responsible tourism behaviour. This study can benefit destination managers and other tourism stakeholders to maintain the responsible behaviour of tourism among visitors. © 2022,Journal of Content, Community and Communication.All Rights Reserved.
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The aim of the study is to examine the means used by 4-star domestic business hotels to motivate tourists to visit during the coronavirus epidemic, to carry out an investigation of these hotels' attempts to preserve their image and to ascertain their main safety messages before, during and after the crises. In the framework of the empirical research, in-depth interviews were conducted with the staff responsible for crisis communication in the examined hotels;as a supplementary investigation, the authors also reviewed their Facebook pages and websites as crisis communication interfaces. The coronavirus epidemic did not negatively affect the image of hotels, and its preservation was achieved through communication and participation in movements. After the pandemic, safety became the main topic;the most important messages are that the guest is safe in the hotel, the regulations are followed, hygiene is taken care of, and the guest can count on them. (English) [ FROM AUTHOR] A tanulmány célja annak vizsgálata, hogy a hazai négycsillagos üzleti szállodák a koronavírus-járvány első két hulláma alatt milyen eszközökkel motiválták a turistákat látogatásra, mit tettek ebben az időszakban az imázs megőrzése érdekében, illetve mi a fő üzenetük a biztonság vonatkozásában a krízis előtt, közben és után. Az empirikus kutatás keretében a szerzők mélyinterjúkat készítettek a vizsgált szállodák kríziskommunikációért felelős munkatársaival, kiegészítő kutatásként egy kvantitatív és kvalitatív tartalomelemzés során a Facebook-oldalakat és weboldalakat mint kríziskommunikációs felületeket nézték át. A vizsgált szállodák különböző eszközökkel ösztönözték az üzleti utazókat foglalásra. A koronavírus-járvány nem érintette negatívan a szállodák imázsát, ennek megőrzését folyamatos kommunikációval és mozgalmakban való részvétellel kívánták elérni. A vizsgált szállodák kommunikációjában jelentős változások történtek. A pandémia megjelenését követően a biztonság lett a fő témakör, a legfontosabb üzenet, hogy a vendég biztonságban van a szállodában, betartják a szabályokat, odafigyelnek a tisztaságra és higiéniára, illetve a szálloda nyitva van és a vendég számíthat rájuk. (Hungarian) [ FROM AUTHOR] Copyright of Vezetéstudomány / Budapest Management Review is the property of Corvinus University of Budapest and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full . (Copyright applies to all s.)
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Purpose: The intangible nature of tourism means that variables such as destination image (DIM) or intention to recommend (IR) are crucial for tourists, as they are reliable sources of information. However, since these are dynamic variables, they have been affected by Covid-19 and need to be updated. Based on the above, the purpose of this study is to examine how the unlearning (UL) process helps tourists to become aware of the new situation, relinquish old habits and relearn, thus, influencing DIM and the IR destinations. Furthermore, the relationship between DIM and IR is analysed. Design/methodology/approach: To analyse the proposed model, an empirical analysis was carried out through an online survey obtaining a valid sample of 457 Spanish domestic travellers. The data were analysed using partial least square structural equation modelling (PLS-SEM). Findings: Results show a positive effect between the UL outcomes and IR a destination, as well as a mediator effect of DIM on this relationship. Originality/value: To the best of the authors' knowledge, this study analyses for the first time UL in the tourism sector as an individual process carried out by tourists and shows how it influences their decision-making process. © 2023, International Tourism Studies Association.
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With the rise of user-generated content (UGC) and deep learning technology, more and more researchers construct and measure the tourism destination image (TDI) through online travelogues. However, due to the impact of COVID-19 prevention and control, the number of online travelogues has decreased significantly and, therefore, the scientific validity of the TDI based only on text or photos has been questioned. This research fills a gap by comparing the differences between visual and semantic images in terms of the overall image perception and image formation through natural language processing technology and image caption technology in obtaining TDIs, taking Tiantai County in Zhejiang Province of China as a case. Our results show that the texts and photographs shared major similarities in the overall TDI, but from the perspective of interest, they reflect differently. Therefore, when considering the data source selection for TDI research with a small number of travelogues, texts should be the main content, supplemented by photographs. © 2022 by the authors.
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This study examines six antecedent constructs affecting potential Australian tourists' destination image of Fiji. Data were collected from 416 respondents and analysed using covariance-based structural equation modelling. Results revealed that five constructs–impressions of Fiji, trust in the Fijian government, crisis management, solidarity, and COVID-19 mitigation practices–were positively associated with respondents' cognitive and affective destination image formation. Xenophobia also moderates the positive association between cognitive and conative images. These findings contribute theoretically to understanding salient constructs contributing to destination image formation amidst the pandemic. Study insights will be useful to practitioners in developing effective marketing strategies and tourism recovery. © 2023 Asia Pacific Tourism Association.
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Tourism has been one of the most dynamically developing sectors of the world economy in recent years, yet the emergence of the COVID-19 virus crisis has led to a recession in the industry, making managing this crisis essential. Thus, the study was conducted to examine the effect of the perception of COVID-19 crisis management on destination brand image and, ultimately, the intention to select a tourist destination, and carried out by explaining the role of brand personality and tourists' attitudes towards the destination. This research used the descriptive approach and quantitative data collection with applied purpose. Tehran was the spatial domain of the study, with all those (domestic and foreign) visiting Tehran as tourists from July 2020 to April 2021 as the population of the study. The Available Sampling Method was used and the data collection tool was a questionnaire. Finally, 768 complete questionnaires were collected and the hypotheses were analysed using structural equation modelling (SEM) in AMOS and SPSS. The results revealed that although cities and tourist destinations are lifeless elements, tourists often consider them to have personality and human characteristics. The results showed that COVID-19 crisis management positively and significantly affected the destination image and ultimately the intention to visit the destination. Ultimately, some suggestions were made that could be used as a route for tourism destinations to tackle the crisis of tourist attraction in the post-COVID-19 period. © 2022 University of Primorska. All rights reserved.
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This study aimed to assess the relationship between safety perceptions and destination image in the Central European region during the technological and social environment change brought about by the COVID-19 pandemic. The study sample consisted of respondents from three Central European countries, namely, the Czech Republic, Hungary, and Slovakia. The quantile regression analysis was used to analyze the relationship between the image of the destination and its perceived safety. The results showed that concerns about the safety of the tourism environment could be negatively associated with the image of the infrastructure in Hungary and Slovakia, with value for money in the three countries, and with images of enjoyment in Slovakia. Higher levels of destination safety may be associated with a more positive destination image, with health, facilities and services being the most important dimensions of perceived safety, because of the pandemic. This study contributes to the knowledge of the concept of destination images and the development of tourism.
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Customer journeys in tourism are becoming more complex, often including multiple touch points that can influence expectations, experiences, and travel behaviors. The management of these different interactions is further complicated if tourist destinations face natural or man-made crises (e.g., financial crises, COVID-19). The current research takes a comprehensive look at how negative word-of-mouth (WOM) shapes pre-consumption expectations that drive actual tourist experiences and subsequent satisfaction behaviors. Using partial least squares structural equation modeling (PLS-SEM), findings from 188 tourists confirm the influence of uncontrollable, negative WOM on destination image. Yet an actual, positive experience negates these negative pre-trip influences. Tourism managers are rewarded with satisfied and loyal tourists in response to creating positive experiences even at crisis impacted destinations. © The Author(s) 2021.